DECIPHER.com

CONTACT DECIPHER

Updated 11/2/04

This page will help you find the most direct line to the Decipher person who can help you, or to online answers to your questions.

QUICK DIRECTORY

Decipher	Chairman & CEO / Mailing Address
Customer Service	Fan Clubs and Online Stores
Organized Play (Tournaments & Leagues)	Ratings / Rankings / Registry / Prize Support / Tournament Resources
Decipher Online Gaming	Technical Support
Game Studio
Game Studio – Marketing & Sales	Events / Promotions / Volunteer Management / Public Relations Sales / Distribution / Distributor & Retailer Services
Gameplay & Rules	Questions / Concerns (CCG - TCG - RPG)
Websites / Message Boards	Access / Performance / Concerns / Questions
Business Development & Legal Group	Legal Questions
Human Resources	Employment Information


DECIPHER
	Chairman & CEO	Warren Holland

	Decipher Mailing Address	Decipher Inc. P.O. Box 56 Norfolk VA 23501-0056	757.623.3600
CUSTOMER SERVICE
	Fan Headquarters (fanHQ.com)	Contact Customer Service	Web Help Page
	The Lord of the Rings Fan Club	Contact Customer Service	Web Help Page
	Star Trek Fan Club	Contact Customer Service	Web Help Page
	The Decipher Store	Contact Customer Service	Web Help Page
ORGANIZED PLAY (TOURNAMENTS & LEAGUES) Ratings / Rankings / Registry / Prize Support/ Tournament Resources
	Decipher Game Management Authority
	DGMA Events Coordinator	Trevor McGregor tournaments@decipher.com	757.664.1182
DECIPHER ONLINE GAMING
	The Lord of the Rings Online TCG	Technical Support lotrtcg-support@worlds-apart.com
	Star Trek Online TCG	Technical Support stccg-support@worlds-apart.com
GAME STUDIO
	Senior Vice President	Scott Gaeta	757.664.1114
	Vice President	Tim Ellington	757.664.1156
	Brand Manager	Dan Bojanowski	757.664.1152
	Brand Manager	Chuck Kallenbach	757.664.1154
	Brand Assistant	Erika Stensvaag	757.664.1108
GAME STUDIO – Marketing & Sales Events / Promotions / Volunteer Management / Public Relations Sales / Distribution / Distributor & Retailer Services
	Public Relations & Retail Programs Manager	Mark Tuttle	757.664.1151
	Web Content Manager	Kathy McCracken	757.664.1128
	Convention Coordinator	Kevin Reitzel	757.664.1140
	Volunteer Coordinator	Kyle Heuer	757.664.1157
	DGMA Events Coordinator	Trevor McGregor	757.664.1182
	Sales Manager	Andrew Lupp	757.664.1116
	International Sales Coordinator	Marcus Sheppard	757.664.1102
	International Sales Coordinator	David Rasmusson
	Sales Assistant	Charles Hickey	757.664.1130
GAMEPLAY & RULES Questions / Concerns
	All Decipher CCGs, TCGs, RPGs	Contact Customer Service (select the game from the subject menu)
	Star Wars CCG/Young Jedi CCG/Jedi Knights TCG	SWCCG Player's Committee
WEBSITES Access / Performance / Concerns / Questions
	Message Boards	Contact Customer Service (select "Message Board problem" near the bottom of the scrolling subject list)
	www.decipher.com fanhq.com rewards.fanhq.com volunteers.fanhq.com retailers.fanhq.com warstcg.fanhq.com megamantcg.fanhq.com dothackenemy.fanhq.com beybladetcg.fanhq.com	Contact Customer Service (select "Note to decipher.com Webmaster" near the bottom of the scrolling subject list)
	www.dgma.com tournaments.decipher.com	Contact Customer Service (select "Note to DGMA Webmaster" near the bottom of the scrolling subject list)
BUSINESS DEVELOPMENT & LEGAL GROUP Legal Questions
	Rights Clearance	Pamela Bowles	757.664.1129
HUMAN RESOURCES
	Employment Information